Question 1

How can I place an order?

Accepted Answer

Choose your size, colour and quantity on the product page, then tap "Order via WhatsApp". Your selection is added to the message automatically and our team continues from there.

Question 2

Why do some products show "Request a quote"?

Accepted Answer

For corporate and bulk production the price depends on quantity, fabric, print/embroidery technique and lead time, so we prepare a dedicated quote.

Question 3

How do I create my own design?

Accepted Answer

In Armada Studio pick a product and colour, upload artwork, add text and position it inside the printable area. You can save the design, edit it later, request a quote or send it to production.

Question 4

What is the difference between "Design it yourself" and "Let us design"?

Accepted Answer

Design it yourself means working in the studio with your own artwork. Let us design means our graphic team creates the artwork from your brief, revises it and sends it to production after your approval.

Question 5

Is there a minimum quantity for bulk production?

Accepted Answer

It depends on the product group. Printed textiles can start from low quantities; embroidery, special fabric and bespoke tailoring have a minimum confirmed by our team.

Question 6

What is the delivery time?

Accepted Answer

In-stock items usually ship within 1-3 business days. For personalised and made-to-order work the lead time is stated in your quote.

Question 7

What are the return and exchange conditions?

Accepted Answer

Unused stock items with tags attached can be returned or exchanged within the statutory withdrawal period. Personalised items (name, logo, custom measurements) are excluded by their nature.

Question 8

What is Armada Club?

Accepted Answer

Armada Club brings your orders, favourites, saved designs and stock alerts together. Club Member, Select and Private tiers unlock early access, limited drops and private collections.

Question 9

Can I visit the atelier?

Accepted Answer

Yes. Leave your preferred date on the appointment page and see the fabrics, print and embroidery quality in person.